Atlona AV128128 User Manual download pdf (Page 31)

Atlona Technologies www.atlona.com

8.0 Troubleshooting

Problem Solution

Output image is displayed with a ghost Check display settings, try another high quality

cable

Color loss or no video on output signal Check both the input and output connections

Remote control doesnt work Check batteries, If borken, contact dealer

The switcher cannot be controlled by computer

through COM port.

Check the COM pot in the software.

Make sure the COM is working

NO sound when switching with I/O signal. Make sure the beeper is switched on. If it is it may

be broken inside, contact dealer

NO image on output signal Check the Input and Output connectors they may be

lose. Check the connection cord it may be borken.

Check the output device and make sure it is con-

nected to the output channel.

Power Indicator doesnt work, no display on LCD no

response to any operation.

Check the power cord to see it is connected and not

damaged.

Interference in the output image Check to see if the unit is well grounded.

Static gets stronger when connecting BNC connec-

tors

The unit is not grounded correctly. Correct issue

immeditaly or damage may be caused to the switch.

Beepr makes sound. LCD is displaying normally

and there is a returning code. But there isnt any

Video or Audio out.

Check connections, and replace if are damaged

The swticher cannot be controlled by front panel

keys, RS-232 port or remote control

The unit may be broken, contact dealer for repair.

ATLONA

2151 O’toole Ave, Ste D

San Jose CA 95131

Toll Free: 1-877-536-3976

International: 408-954-8782

FAX: 408-954-8792

Website: www.atlona.com

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Atlona AV128128 User Manual Page 31